![]() ![]() I registered it online the first day I used it yet this still keeps appearing. HP PHOTOSMART PREMIUM C309A SOFTWAREOnly complaint is there is some sort of issue with the software component as everytime I restart my computer it picks up where it thinks it left off in the installation/registration process which is rather frustrating. It's a nice looking machine and the menu is bright and easy to use. Read more and another special tray for CD/DVDs. I like that it has a special tray for photo paper (my old HP didn't have that). You can print line paper, blank checklists, even Sudoku puzzles. I really love the Quick Forms feature which allows you to print a range of different pre-programmed pages directly from the printer (ie no computer required). ![]() It was pretty easy to set up and add to the wireless network - which is terrific (I even printed a photo from my N95) - and the print quality is quite good. I purchased this printer a couple of weeks ago and so far I think it's great. Premature failure thirsty for ink and costly to run poor support no spares Fast printing, very good quality documents, photos and discs In summary, this is a great printer when new and does everything asked of it, but the premature breakdown, lack of spares and very mediocre and difficult support mean I cannot recommend it. This is unacceptable, and when I read user reviews of other HP multifunctions on the web, and hear lots of similar problems, I will not buy an HP printer again. Now a call to a local repairer tells us there are no spares available for this model. (I should add we have only ever used genuine HP cartridges) Even manually flushed the black printhead (did not appear to be blocked) but no difference with two brand new black cartridges. Tried aligning the printhead, but consistently get a fail message. ![]() Tried cleaning the printheads to no avail. Now, a less than three years old, it has stopped printing black. We were able to get around the loss of wireless by connecting directly to our Airport extreme, but this did not help with the scanning from the printer. Then we were unable to print from USB devices. Then we were unable to scan directly from the printer to computer. With some difficulty, eventually found out that there are no parts available: This was a printer less than two years old! Not good enough. Called HP.you get sent to the Phillipines. Despite the indicator light saying that wireless was working, a function test said it was not. First it would not turn off, but to give HP their due, an email from support helped with that. The only downside was its ink consumption, a. Even photos were very good, and the DVD printing was excellent. For the first 18 months, it was brilliant: wireless printing from anywhere in the house produced excellent quality documents in B&W or colour. Setup is not that straightforward, but eventually we got it going, installing the software on both Macs an PC's. It offered just about everything we wanted: print, fax, scan, CD/DVD printing, wireless connectivity, separate ink eat. We bought this multifunction printer for SOHO use. ![]()
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